Hey,
My account says lifetime, but I cannot download anything. When I click on download it takes me to the billing page. I tried the license sync button but that doesn’t fix the issue?
Can you please check.
banga
March 5, 2026, 10:11am
2
Me too, can not download anything b
1 Like
Martin
March 5, 2026, 10:11am
3
@Keto_Web and @banga - please keep an eye on this topic:
Hi everyone,
I’m starting this topic to provide real-time updates specifically regarding our user and license sync. This is the core engine that ensures your account permissions, active subscriptions, and license key entitlements are synchronized perfectly across our entire network of delivery nodes.
If you’ve recently upgraded your plan or added new site slots and they aren’t appearing in your dashboard yet, it usually means a sync pulse is currently in progress. I will log every successful u…
system
March 5, 2026, 10:12pm
4
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